Legal

Privacy Policy

Last updated: January 30, 2026

Introduction

Glid (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use the Service.

Information We Collect

Information You Provide

  • Account Information: When you create an account, we collect your name, email address, and profile information (such as sports preferences, skill level, and profile photo).
  • Session Data: Information about sports sessions you create or join, including sport type, location, date, time, and participant preferences.
  • Communications: Messages you send through our in-app chat feature.
  • Feedback: Ratings and reviews you provide about other players and sessions.

Information Collected Automatically

  • Location Data: With your permission, we collect precise location data to show you nearby sessions and enable location-based features.
  • Device Information: Device type, operating system, unique device identifiers, and mobile network information.
  • Usage Data: How you interact with the Service, including features used, sessions viewed, and time spent in the app.
  • Log Data: IP address, browser type, pages visited, and crash reports.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Match you with relevant sports sessions and players
  • Calculate and display Match (skill) and Vibes (reliability) scores
  • Enable communication between users
  • Send you notifications about sessions, matches, and messages
  • Personalize your experience with Top Picks and recommendations
  • Detect and prevent fraud, abuse, and security issues
  • Analyze usage patterns to improve our algorithms and features
  • Comply with legal obligations

Information Sharing

We may share your information in the following circumstances:

  • With Other Users: Your profile information, Match and Vibes scores, and session participation are visible to other users as part of the Service's core functionality.
  • Service Providers: We work with third-party companies to provide cloud hosting, analytics, and other services.
  • Legal Requirements: We may disclose information if required by law, court order, or government request.
  • Safety: We may share information to protect the safety, rights, or property of Glid, our users, or the public.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties for advertising purposes.

Data Retention

We retain your information for as long as your account is active or as needed to provide you the Service. You can request deletion of your account and associated data at any time through the app settings or by contacting us.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements
  • Employee training on data protection

Your Rights and Choices

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information.
  • Portability: Request a copy of your data in a portable format.
  • Opt-out: Opt out of certain data processing activities.

To exercise these rights, please contact us at contact@glid.app.

Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

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